Blog

We live and breathe our client brands. Case studies provide testament to our commitment, innovative thinking and collaborative relationships which we value in all services we deliver globally.

Social Customer Care – Infographic

Mindpearl | 24 April 2018

There is a clear indication as to where the volumes shifts are expected. Social customer care is fas...

New Beginnings

Mindpearl | 4 April 2018

When you look at the many Mindpearl activities in the past years, it’s evident that our company h...

Mindpearl Fiji 9 years on – Second Homecoming

Mindpearl | 30 January 2018

I recently returned to Mindpearl Fiji and our wonderful Suva team for a two week stint, after a 3 ye...

Quality of a Team Leader

Mindpearl | 13 September 2017

An efficient leader is some one who : Creates an inspiring vision of the future. Motivates and inspi...

Recruiting the right people

Mindpearl | 24 August 2017

Employers will want nothing more than to recruit the right employee who will blend in easily, and st...

Airlines Turn to Outsourcing to Keep Lid on Costs – Ma...

Mindpearl | 18 April 2017

Airlines Turn to Outsourcing to Keep Lid on Costs – Malaysia Bridges the Gap between Customer ...

The Questions every CEO should be asking in regards to Quali...

Mindpearl | 12 April 2017

A Quality Monitoring Program that Counts towards boosting your bottom line – The questions every C...

The Impact of Poor Customer Experience on Retailers – ...

Mindpearl | 31 March 2017

The Impact of Poor Customer Experience on Retailers – Call Centre Disconnect I read an infogra...

Recent Posts

Social Customer Care – Infographic

Read More

New Beginnings

Read More

Mindpearl Fiji 9 years on – Second Homecoming

Read More